Pk7 Privacy Policy — How We Protect Your Information

When you register and use our services on pk7, we collect certain information. This data is gathered in two ways — directly from you and automatically through your use of the platform.

We only collect information that is necessary for service delivery, security, and legal compliance. No unnecessary data is collected.

Pk7 uses collected data solely for specific and legitimate purposes. The main reasons your information is used are outlined below:

• Account Management: To secure registration, login, and account protection.
• KYC Verification: To meet legal obligations and verify your identity.
• Payment Processing: To process deposits and withdrawals securely.
• Customer Support: To address your complaints and queries.
• Promotional Communications: To send you offers and bonus information with your consent.
• Fraud Prevention: To detect and prevent suspicious activity.
• Legal Compliance: To comply with regulatory requirements.

Pk7 never sells your personal information or shares it with third parties for advertising purposes. However, data may be shared in the following limited circumstances:

• Payment Partners: bKash, Nagad, Rocket, and other payment gateways — used solely to process transactions.
• Game Provider: Minimum data required for game operation.
• KYC Service Provider: Licensed third parties for identity verification.
• Legal Authorities: When legally required by a court or regulatory authority.
• Anti-Fraud Organizations: For investigations into money laundering or fraud.

Every third-party partner is contractually bound to uphold pk7's privacy standards and may only use data for its specified purpose — nothing else.

Pk7 uses cookies and similar tracking technologies on its website and app. Cookies are small text files stored on your device that help improve your browsing experience.

• Essential Cookies: To maintain login sessions and security. These cookies cannot be disabled.
• Functional Cookies: To remember your language and preference settings.
• Analytics Cookies: To monitor site usage — which pages are visited most and where issues arise.
• Marketing Cookies: To show you relevant offers based on your preferences. You can turn these off at any time.

You can manage or delete cookies at any time through your browser settings. Note that disabling certain cookies may limit some site functionality.

Pk7 uses industry-leading technology to protect your data. Our security framework is regularly updated and tested.

• SSL/TLS Encryption: All data exchanged between you and pk7 servers is secured with 256-bit SSL encryption.
• AES-256 Data Encryption: Stored sensitive data is protected with AES-256 encryption.
• Two-Factor Authentication (2FA): An additional layer of security for accessing your account.
• Firewall & DDoS Protection: Protection against unauthorized access and cyber attacks.
• Regular Security Audits: Regular penetration testing conducted by third-party cybersecurity specialists.
• Limited Access: Only authorized pk7 staff may access your personal information.

Pk7 retains your data only for as long as necessary. All information is stored for the duration your account remains active.

• Even after account closure, transaction records are generally retained for 5 to 7 years due to legal obligations.
• KYC documents are retained for a specified period in accordance with legal requirements.
• Marketing data is deleted immediately upon unsubscription.
• Where fraud or legal investigations are ongoing, relevant data may be retained for an extended period.

Once the retention period expires, data is permanently and securely deleted or anonymized.

You have full control over your personal information at pk7. You may exercise the following rights at any time:

• Right to Access: You may request to know what personal information pk7 holds about you.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: You may request deletion of your data under certain conditions.
• Right to Restrict Processing: In certain cases, you may request to restrict the processing of your information.
• Right to Data Portability: You may request a copy of your data in a structured format.
• Right to Object: You may object to your data being used for marketing purposes.

To exercise any of your data rights, contact pk7 support. All requests will be responded to within 30 business days of receipt.

Pk7 strictly enforces an 18+ policy. We do not knowingly collect information from anyone under the age of 18. Age verification is mandatory at the point of registration.

If a minor has accidentally created an account and this comes to our attention, that account and all associated data will be deleted immediately. Parents or guardians may contact support regarding this matter.

Pk7 works with certain third-party game providers and payment services on its platform. These services operate under their own privacy policies. pk7 is not responsible for their data practices, but we only work with trusted and verified partners.

All third-party partners are contractually bound to use data only for its specified purpose. If you have questions about any partner's data practices, contact pk7 support.

Pk7 may update this privacy policy as needed. For significant changes, a notice will be sent to your registered email and clearly communicated on the website.

Continued use of pk7 after an update constitutes your acceptance of the revised policy. If you do not agree to the changes, please close your account and stop using the platform.